⌚ Check your appointment time
You would have been contacted directly for the appointment time. New referral and follow-up appointments can expect a reminder call or email a few days beforehand.
If you can't make it, we kindly ask for a minimum 48-hour cancellation notice — just give us a call and let us know if we can reschedule.
✅ What to bring
Please bring:
A valid health card.
Shorts and a t-shirt or loose-fitting clothing for the physical exam.
An up-to-date list of your medications or your medication bottles.
🪪 Self-Check-In
When you arrive, check yourself in at the kiosks in our waiting room.
Simply enter your Health Card Number on the tablet and confirm your birthday — this will let us know you’ve arrived.
If you need assistance, ring the help button.
🏥 Your Visit
Arrive at least 15 minutes early in order to get settled in. We will begin by asking questions to see how you're doing and then do a physical exam. Next, you'll review test results and come up with a plan together on what to do going forwards.
Make sure you don’t run out of time for your visit. Set aside 1.5 hours if you’re here as a new patient or 1 hour if you’re here for a follow-up. Your visit will be unlikely to take that long, though.
We do our best to stay on time; occasionally, unexpected urgent or complex situations arise that cause delay in clinic. We appreciate your patience as we strive to give everyone the time they deserve during their visit.
🎓 We are a teaching site
Waterloo Rheumatology is an active teaching clinic that routinely has Resident Physicians and Clinical Fellows at various stages of training. Your care is always supervised by one of our providers. If you feel your story requires further clarification after you have been seen by a trainee, you will have an opportunity to do so directly with the staff physician. We thank you for being part of the training pathway for our future generation of healthcare providers.
🧭 Getting to the clinic
Waterloo Rheumatology is located in The Boardwalk Medical Centre 2 at
435 The Boardwalk Suite 208, Waterloo ON. We are located just off of Ira Needles Boulevard on the west side of Waterloo, bordering Kitchener (see the map below). Click here to get directions.
The Boardwalk Medical Centre is easily accessible by public transit. Parking is free and plentiful.